Amanda makes sure to hire stylists who are goal-oriented and people loving. She also wants her employees to be "starving for knowledge". She says that they do not have to know everything, but they have to want to learn everything. The most important characteristic of all, though, is passion. They must be enthusiastic about what they do and excited about pleasing their clients. It is the job of the stylist to give suggestions to make the hairstyle work with the lifestyle of each individual customer.